Terms of Service

These terms are an agreement between you and 【TODO: legal entity name】 (“Gosper”, “we”) for your use of gosper.ai, app.gosper.ai and the services built on them. By creating an account or using Gosper you accept them. If you use Gosper for a business, you accept them on its behalf and confirm you may do so.

1. Who can use Gosper

You must be at least 18 and able to enter a binding contract. You are responsible for your account and everything done through it, so keep your sign-in secure and tell us promptly if you think someone else has used it.

2. The service

Gosper lets you build and run AI agents and apps that work for you, including through services you connect. Gosper is new and changing quickly: we may add, change or remove features, and some are offered as early access. We will tell you in advance about changes that take away something you pay for.

3. Your content and connected accounts

• You keep all rights to what you put into Gosper and what your agents produce for you. You give us the permission we need to host, process and transmit it to run the service for you, and nothing more.
• When you connect a service, you authorize your agents to act in it within the access you grant. Actions they take there on your instructions are yours; review them, especially anything that sends, publishes, buys or deletes.
• You are responsible for having the rights to the content and accounts you use with Gosper.

4. AI output

Agents are powered by AI models and can be wrong, incomplete or inconsistent. Check anything important before you rely on it. Gosper does not give legal, financial, medical or other professional advice.

5. Credits, plans and allowances

• Usage is measured in Gosper credits, charged for the work Gosper runs for you: AI model use on the built-in model, and running your agents, apps, automations and storage. If you use your own AI model provider, you pay that provider directly, and running costs are still charged in credits.
• Every plan includes a monthly allowance of credits. It renews each month and unused credits do not carry over. The allowance is also a limit: when it and any purchased credits run out, work that costs credits stops until the next month or until you add credits. We may set a different allowance for an individual account.
• Credits have no cash value and cannot be transferred or exchanged. Current prices and what each plan includes are shown on the pricing page and in the app.

6. Payments, renewals and refunds

• Paid plans and credit packs are paid through our payment provider. Taxes may apply.
• Paid plans renew automatically each month until you cancel. You can cancel at any time; cancellation takes effect at the end of the current period, and you keep your plan until then.
• Purchased credits do not expire while your account is open. If you turn on automatic top-up, we charge your saved payment method for the pack shown when your balance falls below the threshold shown, up to the monthly limit shown.
• Payments are not refundable except where the law requires, or where a billing error was ours. If you think you were charged wrongly, email us within 30 days.
• We may change prices with at least 30 days’ notice; a change applies from your next renewal.

7. Acceptable use

Do not use Gosper to break the law or harm others, including to: send spam or phishing; create or spread malware; access systems or data without permission; harass or deceive people; infringe intellectual property or privacy; mine cryptocurrency; get around usage limits or create accounts to collect free allowances; or interfere with the service or other users. We may limit, pause or stop work that breaks these rules.

8. Shopify AI Support

If you use Shopify AI Support on your store:

• You are responsible for telling your shoppers about them in your own privacy notice, and for obtaining and passing on any consent the law requires. We process your shoppers’ data on your behalf and on your instructions, as described in our Privacy Policy. You can ask us for our list of sub-processors and to be told at least 30 days before we add one; if you object, tell us, and if we cannot address your objection you may stop using the service concerned.
• The code you add to your store is yours to install, change and remove; Gosper never edits it.

9. Third-party services

Services you connect and AI model providers are run by others under their own terms. We are not responsible for them, and they may change or stop working with Gosper.

10. Suspension and termination

You can stop using Gosper at any time and ask us to delete your account. We may suspend or close an account that breaks these terms, puts others at risk, or goes unpaid; where reasonable we will warn you first and give you a chance to export your content. If we stop offering Gosper, we will give at least 30 days’ notice and refund unused prepaid credits.

11. Disclaimer

Gosper is provided “as is” and “as available”. To the extent the law allows, we make no warranties, express or implied, including of merchantability, fitness for a particular purpose, and that the service will be uninterrupted or error-free.

12. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data, and our total liability for any claim is limited to the greater of what you paid us in the 3 months before it arose and US$100. Nothing here limits liability that cannot be limited by law.

13. Indemnity

If a third party makes a claim against us because of your content, your use of connected accounts, or your breach of these terms or the law, you will cover our reasonable costs of that claim.

14. Governing law

These terms are governed by the laws of 【TODO: jurisdiction】, and disputes go to the courts of 【TODO: venue】, except where your local consumer law gives you the right to bring a claim where you live.

15. Changes to these terms

We may update these terms. We will post changes here and update the date above; for material changes we will tell you in the app or by email at least 30 days before they take effect. If you keep using Gosper after that, the new terms apply; if you do not agree, stop using Gosper and close your account.

16. Contact

Gosper.support@gmail.com